RadarFirst Blog

RadarFirst Delivers Integrated Privacy Incident Response for ServiceNow Customers

Integration connects privacy with security and IT teams to speed time to incident resolution

Portland, OR — August 12, 2020 – RadarFirst, the leader in privacy incident response automation, announced today the launch of two ServiceNow applications that deliver an industry-first solution connecting the Radar risk assessment and breach notification decision support platform with ServiceNow. Radar for Security Operations and Radar for IT Service Management are both available in the ServiceNow Store.

Given increasingly stringent data privacy regulations and their notification timelines, it is critical that security, IT, and privacy—along with compliance and legal—are aligned when responding to incidents involving personal data to avoid risk of wasted time and resources. The Radar integration with ServiceNow enables efficient incident response management across teams and throughout the incident lifecycle, from discovery to risk assessment to resolution.

Incidents tracked within ServiceNow that involve compromised personal data and require investigation by the privacy team are routed to Radar for automated risk scoring and assessment in accordance with both regulatory and third-party notification obligations. A bidirectional relationship between the two platforms creates a seamless workflow and facilitates the exchange of critical information across teams, who work in parallel to reduce decision time and efficiently resolve incidents.

“Privacy and security teams are challenged to quickly respond to and manage risks associated with the inevitable incidents common to organizations in highly regulated industries,” said Mahmood Sher-Jan, RadarFirst CEO. “Since our early days, RadarFirst has been committed to finding innovative ways to automate complex manual processes and speed incident response decision-making. Our integration with ServiceNow is the continuation in this journey, integrating privacy into security and IT incident response workflows to ensure the streamlined, cross-functional collaboration necessary to mitigate organizational risks and enable compliance with breach notification requirements and deadlines.”

The Radar applications are now available in the ServiceNow Store. RadarFirst was also accepted into the ServiceNow Partner Program March, 2020.

About RadarFirst
In today’s world of increasingly complex and changing privacy regulations, RadarFirst offers innovative software solutions to data privacy challenges. With Radar, the patented SaaS-based incident response management platform, organizations make consistent, defensible breach notification decisions in half the time. The Radar Breach Guidance Engine™ profiles and scores data privacy incidents and generates incident-specific notification guidance to help ensure compliance with data breach laws as well as contractual notification obligations. Privacy leaders around the globe rely on RadarFirst for an efficient, consistent, and defensible solution for privacy incident response. Learn more at radarfirst.com.

ServiceNow Store
The ServiceNow Store is the exclusive source for Now Certified apps from ISV Technology Partners that complement and extend ServiceNow and accelerate time to value for customers.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

For further information, please contact:

RadarFirst
Dorothy Davis
Senior Director of Marketing
+1 971 319 0019
[email protected]

Topics: Press