Fortune 20 Company Overhauls its Global Breach Response with RADAR
Purpose-built software provides consistency and enterprise-level scalability for managing an increasing volume of incidents per year.
Privacy leaders around the globe rely on RADAR for an efficient, consistent, and defensible process for privacy incident response.
In the middle of purchasing RADAR, we were going through an audit. What helped us pass that audit was demonstrating that we were acquiring a system that would capture information in a clean, consistent manner, and perform an automated risk assessment.
Our customers are pioneers in harnessing the power of technology and innovation to exemplify a strong culture of compliance. We strive every day to deliver value as a trusted partner in privacy, always mindful of the trust our customers place in us.
Working together with a dedicated implementation specialist, your team will have a formalized training plan that ensures quick adoption across your organization, provides a positive user experience, and supports your organization’s internal policies, procedures, and culture of compliance.
We understand that every moment counts. You can rely on our responsive support team to provide the support and assistance you need 365 days per year. Customers with our standard customer plan receive a response within 24 hours. Customers with our premier customer support plan receive a response within four hours.
Custom training sessions are available in 2-hour sessions, and are tailored to customer-specific needs. Leveraging industry best practices and domain experience across a variety of topics, our training specialists address everything from incident profiling and workflow optimization to developing a set of standard reports and training new administrators and/or users.
We value our partnership and collaboration with customers, whose input is critical in planning future product enhancements. Customers receive insights into the product roadmap and engage with peers on the dedicated feature enhancement forum.