Module 3: Free up Employees to Focus on Strengths by Automating Processes
Making good on the promise of digital transformation means using technology to devise efficiencies in how you do business, creating better, faster, and more reliable processes.
As the complexity of data management and privacy incident response increases, technology-based processes allow you to scale and adapt quickly. The more you can automate security event analysis, risk assessment, and regulations tracking, the more time will be freed up for your team to focus where human effort is most needed – innovation, customer relationship-building, and decision-making.
Digital transformation technologies like Radar don’t replace people – they arm people with the tools they need to do the job more efficiently, with greater consistency, and with the data necessary to make the right decisions.
While consistency can sound boring in a world of innovation, when it comes to data security, showing that your incident management process is automated and that your breach notification decisions are based on up-to-date privacy regulations proves to regulators that your decisions are consistent and defensible.
With automated processes in place, data gathered by the technology ecosystem will be easily accessible by team members, who can use the data to evaluate weaknesses and strengths and determine where changes are needed at a systems level. Having a systems mindset allows you to see how processes in one part of your business impact KPIs in other parts of your business, fostering departmental interoperability.
Remember our “fusion teams” from Module 1? Data privacy and security are not just IT’s problem, and incident response is not just a compliance or legal problem.
Gartner states that in striving to scale digitization efforts, “IT cannot match the pace of change alone. Fusion teams – made up of IT and business staff – will collaborate and drive innovation to rapidly digitize the business. IT’s job is to provide the tools to allow for fusion teams to sculpt the change.”
Decision makers across the organization will be better connected once you automate routine processes and collect data on how the organization is performing. When siloed work groups can be connected in new ways, the risk of data incidents goes down and speed and effectiveness of responses to incidents improves.