Incident Dimensions™:
A new way to streamline incident management with RadarFirst

What Privacy already knows…

When an incident includes the exposure of personal data, the challenge amplifies across an organization. For the privacy team, regardless of the origin, this incident is now a privacy incident. As a result, the incident response process has suddenly grown more complex as the privacy team must quickly gather the facts while racing to comply with a multitude of data breach laws.

The challenges that Privacy faces are further compounded when their team struggles to work in concert with other impacted teams who have a critical role to play in the resolution of an incident.

Unify Privacy Incident Management

Incident Dimensions™ in Radar allows the privacy team to consolidate the privacy incident response process in a single tool. In doing so, Privacy is able to successfully manage the collaboration with each functional area that is directly connected to any one incident.

• Accelerate time to incident resolution
• Increase visibility & access for all teams
• Simplify cross-departmental collaboration

Cultivate Collaboration

Each functional area is potentially a source of critical information during the incident investigation and represents a dimension of the incident.

All teams have a role to play – whether it’s a privacy incident with a security dimension, or a security incident that evolves to include a privacy dimension. The key is that Privacy needs to be able to work with these teams when an incident involves more than one dimension.

When personal data is compromised, privacy incident response (PIR) must become a multi-dimensional effort spanning all functional areas working quickly to mitigate the business risks of a potential data breach.

One tool in one place unifies these teams and streamlines PIR across all functions.

Overcome Department Silos

The privacy team can’t do it alone.

In addition to a dedicated privacy incident response tool, the privacy team needs collaboration with other teams, such as Records Management, Compliance and Security. Unfortunately, Privacy typically lacks easy access to functional teams who remain a source of critical information during an investigation.

Each functional area can have their own silo of tools and processes which leads to:

• Inefficient and fragmented incident response management
• Delay in incident response
• Absence of holistic reporting from a single source

A privacy incident that features more than one dimension requires a multi-functional effort for quick resolution.