RadarFirst Blog

Our Commitment to Intelligent and Innovative Incident Response

Our Commitment to Intelligent and Innovative Incident Response | RadarFirstA Message to our Customers

Since founding RadarFirst, our primary focus has been to use innovation and continually improve our users’ experiences and help streamline privacy incident response through intelligent, and purpose-built SaaS technology.

Eventually, every organization will likely experience a privacy or security incident that results in the exposure of personal information. We know this because the number of incidents that occur increases every year and the number of personal records being processed is expanding rapidly. As the risk of a breach increases, so too do the number of regulations that impact breach notification decisioning – effectively compounding challenges to effective privacy incident response management for enterprise organizations.

As privacy regulations and requirements around the world have exploded, our team has responded to that need; adding innovative features and capabilities – global multi-factor risk assessment and notification decision support, and a streamlined way to manage contractual data protection obligations, and we have much more innovations planned to grow the benefits our customers gain from the use of our software.

Amid growing challenges for privacy professionals, we take seriously the need to innovate on our intelligent incident response platform as well as provide superior customer implementation, training, and support.

Our high Net Promoter Scores (NPS) put us in the category of a Most Loved Brand for the third consecutive time, indicating that these efforts aren’t going unnoticed – our customers trust us and value not only our product but our collaborative relationships with them.

“Radar has made it much easier for us to manage our privacy incidents. Additionally, the support and help that is provided by RadarFirst staff members is truly fantastic. Everyone is very friendly, helpful, and willing to answer any questions that we have.”

“[RadarFirst] Team is wonderful to work with and always looking for ways to provide us additional value.”

Over the years, our customers’ needs have expanded but our values have stayed the same.

Be Purposeful in everything we do
Innovate – for ourselves and on behalf of our customers
Operate with Integrity
Show Empathy – for each other and our customers
Be Resourceful

Thank you to everyone whose commitment to privacy incident response brought us together. We look forward to serving you for many years to come.

Excellence in privacy incident response starts here.

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