Around the office we operate under a concept we call “RADAR Time.” It’s a phenomenon marked by how quickly time seems to pass because we as a team are driven to produce so much in an accelerated timeframe to help ease a significant pain point for our customers. Our reward is the appreciation and love we get in return.
RADAR Time is particularly pertinent this month, which marks one year since RADAR became an independent company backed by series A funding of $6.2 million. This time last year I wrote that our newfound independence would give us the freedom to reach new markets, develop new relationships, and continue to innovate in the RADAR platform. I’m proud to share that we’ve done exactly as I expected on each front, a testament to the hard work of the RADAR team, tireless in applying their intelligence and skill to a product and customer driven culture we can all be proud of.
In the last 12 months, we’ve had 45 releases encompassing new or enhanced features and keeping the RADAR Legal Engine up to date with ever-changing data breach laws. Here’s a sample of a few features released:
- Notification Letters Module, providing RADAR customers a seamless process for managing the entire incident response life cycle from incident documentation to the creation and management of notification letters
- Contractual Obligations Workflow, a new approach to managing contractual incident notification obligations to streamline guidance and prioritization
- Interactive Regulatory Map within the Law Overviews for a visual interface while navigating the intricacies of state and federal privacy laws
- Ransomware guidance for HIPAA, with risk factor options that allow RADAR customers to profile and assess a ransomware incident in accordance to newly issued OCR guidance.
- New reporting dashboard for real-time analysis, identification of new and emerging trends, and a big-picture view into the overall health of your privacy program
In that time we have also made strides in our strategic partnerships with industry associations, thought leaders in privacy law, and integration partners. We joined forces with the International Association of Privacy Professionals (IAPP) to launch the IAPP-RADAR Incident Response Center, which continues to provide IAPP members an efficient and streamlined way to stay current with complex and ever-changing data breach notification laws. We were named the inaugural solution in the preferred provider program with global law firm K&L Gates, and have formed a strategic alliance with Davis Wright Tremaine LLP, providing privacy counsel and subject matter experts a cost effective software solution to help client organizations comply with data breach laws.
“Run a RADAR on it”
One of the most gratifying parts of the last year has been working in close collaboration with our customers to continue our product innovation to best meet the current and future challenges of organizations’ regulatory incident response needs. We recently interviewed several of our customers in leading financial, healthcare, and governmental organizations to see how they use RADAR as a springboard to improve their internal privacy processes and results, and shared this as a best practices industry brief. From these interviews emerged a few of my favorite sentiments to date on how RADAR helps ease the burden of compliance and breach notification:
“We look at RADAR as a source of truth. In fact, when we get an incident, we say ‘Let’s run a RADAR on it.’”
This level of trust is humbling, and inspires our entire team in the work we do every day to support our customers.
One Leg of the RADAR Journey
The last 12 months as an independent company doesn’t encompass the entire RADAR journey. Looking to the past, the innovation that became RADAR was conceived in 2009, and there have been many significant milestones since that time that have contributed to our success and lead us to this point.
Turning to the future, in many ways the RADAR journey is just beginning. RADAR will continue to evolve, driven by sea changes in privacy and regulatory landscape (such as the GDPR) and our own drive to continuously push forward with new innovations and purpose-built automation that make our customers’ lives much easier by providing them operational efficiency, decision-support consistency and ease of use. But our vision stays the same, to establish RADAR as a marquee company coming out of the silicon forest. We have made good progress on that vision in the last twelve months, and we have great ambitions for the next twelve.
Many milestones lie ahead of us, and I am excited by the possibilities that remain.