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Tag: privacy incident response

Episode 2: Privacy is a Customer Service | On Your Radar Podcast

We’re back with another episode of On Your Radar! In this week’s episode of our podcast, we sit down with Paige Boshell, Privacy Counsel at Chevron, to dive into the ever-changing world of regulations and how they relate to customer service. With data breaches and privacy concerns on the rise, companies are under pressure to not only comply with regulations but also provide top-notch customer service when it comes to protecting their customers’ data.

The Power of Collaborative Incident Response

It’s easy to denounce silos and promote collaboration, but how does an organization actually go about enabling communication, compliance, and coordinated action across and between departments? Read more from Judy Titera, Independent Director, Consultant (former Chief Privacy Officer at USAA).

To Manage Enterprise Privacy Risks, CISOs Have to Measure It

When it comes to managing risk, CISOs must know what threatens the privacy and security of their organization’s sensitive data. That means having the ability to identify and measure all the risks lurking throughout the enterprise—no easy feat. Read more on successfully measuring and managing privacy risks in this blog.

Aligning Privacy and Security Incident Response

Privacy and security may have different terminology and short-term objectives, but their overarching mission is the same: to protect the organization and its stakeholders. With proactive relationship-building, ongoing communication to build awareness, and with integration to enable an efficient, collaborative workflow, both teams can achieve their individual and overarching goals better than either would alone.

6 Ways to Build Trust with Privacy

Data, privacy, and trust must be interconnected. For example, organizations that manage incident response effectively likely apply best practices, which has a positive effect on trust. When it comes to incident response, here are six ways to put privacy (and trust) first.

Building a Culture of Trust 

When it comes to managing sensitive data, we at RadarFirst understand the stakes of trust management. At RadarFirst privacy isn’t just what we do, it’s who we are and we are proud that our culture shares our customers’ deep commitment to privacy as a fundamental right. 

How Do You Define Privacy Risk?

As breach costs increase, how does an organization decide where to invest its finite funds? And how do you define privacy risk? There’s one area where the data is clear: incident response. Forming a cross-functional IR team and empowering them with the right tools can have a huge financial impact on breach costs for a relatively small expense.

What Role Does the Board Play in Trust Management?

In recent years, data has become increasingly valuable to organizational growth. Amid new and emerging technologies, the expansion of third-party vendor relationships, and the incalculable proliferation of personal data, what role does the Board play in trust management to guide their organizations into the future of data management? Continue reading.

Third Parties: Balancing Value-Add and Risk

Third parties add significant value. At the same time, the 2023 Privacy Incident Management Benchmarking Report shows that they can add risk to the business as well. When a data breach of private information occurs within a third party, the notification obligations increase nearly 4X. Continue reading.

Reduce Overdue Privacy Notifications by 50%

Delivering uncomfortable news is never easy. However, being late in delivering the news compounds the recipients’ negative reactions. Swift and transparent communication is always the preferred method for the best outcome possible. Continue reading for unique findings from the the RadarFirst Privacy Incident Management Benchmarking Report.

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