1. Radar Privacy™. The “Radar Privacy™” product includes the following features:
    1. Single Sign-On Support (SAML 2.0)
    2. Multi-factor Authentication
    3. Full access to Radar data breach regulatory map and library
    4. Full access to Reports, Trends, and Benchmarking
    5. Application Program Interfaces (APIs) for integration
    6. Detailed Email Feature (DEF). “Detailed Email Feature” allows for the submitted incident information to display in the incident confirmation email, whereas without this feature enabled, Radar by default sends limited information (discovered date, incident ID) in incident confirmation emails. DEF enabled upon separate mutually executed agreement at no additional charge. 
    7. Multiple Incident Groups (MIG). “Multiple Incident Groups” determine which Dimensions a User is permitted to view, and provides access control to Dimensions based on organizational structure. MIG enabled upon separate mutually executed agreement at no additional charge. 
    8. RadarFirst Breach Guidance EngineTM. The “RadarFirst Breach Guidance EngineTM” is a proprietary algorithm that drives automated risk assessment for Incidents.
  2. Incident. One Entitlement per Incident. An “Incident” is an event or occurrence that has been submitted to Radar Privacy™ for assessment. Incidents that are submitted but voided are not counted towards entitlement consumption. Incidents are entitled on an annual basis. Customer is subject to monthly overage billing at a rate of 120% per incident if usage exceeds Annual Incident Limit by 10% with more than 1 month remaining on annual term. The rate is calculated as annual subscription fee, divided by annual limit, multiplied by overage %. Overage charges, if any, will be aggregated in a monthly invoice subject to Customer’s standard payment terms. Radar will make reasonable efforts to notify Customer when its incident consumption approaches 80% of entitlement. “Measurement Period” means each 12-month term of the applicable Subscription Term.
  3. User. A “User” is an individual who participates in the creation and/or ongoing administration of the Service through the Radar Privacy™ product. User entitlements are defined and tracked per product.
    1. Registered User. One Entitlement per Registered User. A “Registered User” can sign in to Radar Privacy™ and have access to specific dimensions and features based on their role. 
    2. Guest User. No Entitlement required. “Guest Submitters” do not have Radar Privacy™ logins, and are typically employees of an organization that use forms to submit new incidents. A Guest User has access only to the Guest Submission Form or to the external assignee dashboard.
  4. Guest Submission Form. No Entitlement required. A “Guest Submission Form” is a feature of the Product that enables Users to document and report new incidents. 
  5. Playbook. One Entitlement per Playbook. A “Playbook” is a customizable workflow that establishes a repeatable, organizationally compliant, and well-documented approach to incident management.
  6. Dimension. One Entitlement per Dimension. A “Dimension” is used to collect Incident data and run a risk assessment. Dimensions allow for standard and custom fields and can be made available for guest submission.
  7. Custom Record. One Entitlement per Custom Record. A “Custom Record” is utilized as a data repository and ensures that the stored data is available for reference at the Dimension level.
  8. Regulatory Coverage. One Entitlement per Jurisdiction. Coverage for national, regional, local, and state privacy laws with a data breach requirement.
    1. US States. “US States” entitlement includes regulatory coverage for state and local laws across all 50 states in the United States.
    2. HIPAA. “HIPAA” entitlement includes regulatory coverage for the Health Insurance Portability and Accountability Act.
    3. GLBA. “GLBA” entitlement includes regulatory coverage for the Gramm-Leach-Bliley Act.
    4. Regulation S-P. “Reg S-P” entitlement includes regulatory coverage for the US Securities and Exchange Commission’s Regulation S-P.
    5. FTC. “FTC” entitlement includes regulatory coverage for the Federal Trade Commission’s Health Breach Notification Rule and Safeguards Rule.
    6. FCC. “FCC” entitlement includes regulatory coverage for the Federal Communication Commission’s Breach Notification Rules.
    7. Canada. “Canada” entitlement includes regulatory coverage for all laws and regulations, including PIPEDA, across Canada and all Canadian Provinces.
    8. Europe. Europe” entitlement includes regulatory coverage for all laws and regulations, including GDPR, across Europe.
    9. APAC. “APAC” entitlement includes regulatory coverage for all laws and regulations across the Asia Pacific region.
    10. LATAM. “LATAM” entitlement includes regulatory coverage for all laws and regulations across Latin America.
    11. Middle East. “Middle East” entitlement includes regulatory coverage for all laws and regulations across the Middle East.
    12. Africa. “Africa” entitlement includes regulatory coverage for all laws and regulations across Africa.
  9. Third-Party Notifications Module. The “Third-Party Notifications Module” allows Customer to manage contractual notification obligations for upstream and downstream business relationships with clients, service providers, and business associates.
  10. Notification Letters Module. The “Notification Letters Module” generates notification letters based on pre-defined templates and maintains a repository of all letters generated.
  11. Cloud Training Account. A “Cloud Training Account” is a way to access Radar Privacy™ in a non-production environment with the intent of testing and training Users.
  12. Integrations. One Entitlement per Integration. Connect existing applications directly to the Radar® platform.
    1. Radar Connector for ServiceNow. API Connector for ServiceNow integrations. This Connector is required for ServiceNow IT Service Management and ServiceNow Security Incident Response.
    2. ServiceNow IT Service Management. Integration for ServiceNow IT Incident Management via the Radar Connector for ServiceNow. A customer must be entitled to Radar Connector for ServiceNow in order to have functionality of ServiceNow IT Service Management.
    3. ServiceNow Security Incident Response. Integration for ServiceNow Security Incident Response via the Radar Connector for ServiceNow. A customer must be entitled to Radar Connector for ServiceNow in order to have functionality of ServiceNow Security Incident Response.
    4. Splunk Integration. Integration for Splunk.
    5. IMAP Integration. Integration for IMAP.
    6. Slack Integration. Integration for Slack.
    7. MS Teams Integration. Integration for Microsoft Teams.
    8. Bamboo Integration. Integration for Bamboo.
    9. CSV Import Integration. Integration for CSV import.
    10. Bespoke Integration. Integration for a custom need.

How to Contact Us

If you have any questions about these legal agreements and terms, RadarFirst can be contacted via email at [email protected] or you may send a letter to:

ATTN: Legal
RADAR, LLC
520 SW 6th Ave
Suite 200
Portland, OR 97204
USA