- The pandemic forced many to embrace technology to connect teams and improve efficiency
- Creating efficiency within and between departments presents massive benefits
- Teams need a process that is defensible, global, fast, and accurate when it comes to incident response
Read more below.
If there’s one thing we don’t have enough of, it’s time. On the opposite end is privacy incidents — of which there is never a shortage. The pandemic has disrupted organizational processes at every level, and moreso, has given everyone an opportunity to assess, prioritize, and make a few changes. Whether used in moderation or extensively, technology can play an important role in creating efficient and even better processes.
For organizations, the pandemic forced many to embrace technology to connect teams and improve efficiency. In a recent Law.com article, writer Don Fuchs says disjointed, manual processes cause inefficiencies and wasted time, and advocates using technology to ensure consistent results and outcomes for their clients. The result? Delivering consistent, quality outcomes and better client experiences.
The Technology Spectrum: From Spreadsheets to Digital Transformation
COVID-19 has forced IT departments across all industries to accelerate decision-makers’ willingness to invest in technology. For law firms, according to Fuchs, priorities are on technology solutions that facilitate connectivity, automation, and workflow. He says that firms that have traditionally relied on manual processes have felt the pain more than firms that had adopted workflow-based collaboration solutions prior to the pandemic.
According to McKinsey Global Institute, 23% of a lawyer’s job has the potential to be automated, freeing up a considerable amount of time for additional work. Some law firms are already incorporating AI to conduct research and bill hours.
But digitalization is no new concept to legal professionals. Not long ago, law offices required massive footprints to store and categorize legal documents, today those libraries are digital and besides more room for staff, the advantages include:
- Lower administrative costs
- Efficient book lending systems
- Cost-savings from reduced photocopying
- Less time spent policing book licensing
In the book, Own the A.I. Revolution: Unlock Your Artificial Intelligence Strategy to Disrupt Your Competition, authors Neil Sohota and Michael Ashley talked to experts about the impact of AI on the legal system.
For example, AI can greatly help with fact-gathering. In his Forbes article, Sahota outlines how AI can be effectively deployed for research — much faster and more thoroughly than any human investigator ever could. “For just a fraction of the time and expense, AI could be used to conduct time-consuming research, reducing the burdens on courts and legal services and accelerating the judicial process.”
No More Migraines, Especially in Incident Response Management
Creating efficiency within and between departments presents massive benefits to businesses, but only when using the right tools and building the right infrastructure to support expanding complexity within the privacy incident response landscape.
“The pain of imperfect processes and systems has transitioned from a dull headache to a full migraine and the only solution is to implement tools that facilitate better workflow and better access to key information and work product so litigation teams can focus on their work rather than struggling with how to work,” states Fuchs.
No organization has time for inefficiencies, especially when working in a highly-regulated environment where compliance is key. With data breach notification laws in flux, efficiency is critical. Maybe it’s time to operationalize your organization?
Across industries, technology can dramatically improve efficiency and productivity in business. And in the case of incident response management, technology can do more than creating efficiency.
When it comes to incident response, teams need a process that is defensible, global, fast, and accurate:
- You need to show consistent, objective multi-factor risk assessments and well-documented criteria for your decisions whether to notify or not.
- You need to take into account all the laws that may apply in each separate incident.
- You need to arrive at the right notification decision in time to meet compliance deadlines for every applicable regulation and jurisdiction.
As workloads amass for privacy, compliance, and security professionals, employing an intelligent incident response solution can provide immediate relief and long-term business value to catalyze efficiency and equip teams with actionable means to reduce risk, save time, and build value.
“Radar was designed with the needs of legal professionals in mind, to deliver swift, consistent, repeatable advice to clients when they need it most.” -Lauren Wallace, CPO, GC, and VP of Customer Success at RadarFirst
With built-in legal decisioning and notification intelligence, Radar is your go-to for incident response. It may well become your best friend to spend time with.