Radar Customer Stories

Excellence in Privacy Incident Response Starts Here

Privacy leaders around the globe rely on Radar for an efficient, consistent, and defensible process for privacy incident response.

A sampling of the organizations we are proud to serve

Privacy Incident Lead, Financial Institution

“…We are loving the platform. Any questions and concerns I have had, have been addressed almost immediately. Overall, Radar has certainly made our lives easier.”

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Your Success is Our Success

Our customers are pioneers in harnessing the power of technology and innovation to exemplify a strong culture of compliance. We strive every day to deliver value as a trusted partner in privacy, always mindful of the trust our customers place in us.

Start out on the right foot

Working together with a dedicated implementation specialist, your team will have a formalized training plan that ensures quick adoption across your organization, provides a positive user experience, and supports your organization’s internal policies, procedures, and culture of compliance.

Support when time is of the essence

We understand that every moment counts. You can rely on our responsive support team to provide the support and assistance you need 365 days per year. Customers with our standard customer plan receive a response within 24 hours. Customers with our premier customer support plan receive a response within four hours.

Ongoing trainings and best practices

Custom training sessions are available in 2-hour sessions, and are tailored to customer-specific needs. Leveraging industry best practices and domain experience across a variety of topics, our training specialists address everything from incident profiling and workflow optimization to developing a set of standard reports and training new administrators and/or users.

Valued contributor in continued product enhancements

We value our partnership and collaboration with customers, whose input is critical in planning future product enhancements. Customers receive insights into the product roadmap and engage with peers on the dedicated feature enhancement forum.

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