Cyber event notification obligations are becoming stricter and more punitive, yet less well-defined. Additionally, regulators are requiring clear documentation of evidence that a “materiality” risk assessment was performed as part of the decision-making process for the notification obligation.
Organizations require a flexible, scalable, and configurable notification management solution to ensure compliance and mitigate risk in today’s complex cyber regulatory landscape.
The Solution
Radar Compliance™ is a configurable rules and assessment engine purpose-built for cybersecurity, InfoSec, legal, and compliance teams. Built on the Radar platform—which has also enabled the market-leading privacy incident management solution, Radar Privacy, for over 10 years—the solution offers organizations the ability to define their own cybersecurity notification triggers and obligations to all internal and external stakeholders, from federal regulators to the board of directors.
Real-Time Use Case
An energy utilities company is challenged by the fact that recent regulations and laws concerning cybersecurity are not only stricter and riskier than privacy laws, but are also less well-defined. Although they have developed a risk matrix with the significant assistance of outside counsel, they are still relying on manual processes, such as spreadsheets and email, for incident management.
The CISO is becoming increasingly concerned about the risk inherent in manual processes prone to human error and subjectivity, particularly as the SEC has made it clear that transparent, consistent, and documented processes are as critical, if not more so, than the notification obligation decision itself.
Radar Compliance™ addresses the need for a controls process around Cyber event notification triggers via a configurable workflow solution that allows the company to verify, against their own determined criteria and risk matrix—and in a consistent and standardized manner— whether or not there is a need to notify internal and/or external stakeholders of an event.
This documentation and evaluation process reduces risk of a missed obligation, regulatory sanctions, and/or being out of compliance with board of director mandates by mobilizing the InfoSec, Cybersecurity, IT and Compliance teams to establish a controls process that enables incident response consistency using the same set of notification triggers for each cyber-related event.
And, when multiple regulators are involved, Radar Compliance™ can be used to prioritize notification timelines and content. Additionally, when an incident involves personal information (PI), Radar Privacy can be made available within the context of the event to further streamline the incident workflow process.
Highly configurable, Radar Compliance™ is able to address a wide variety of incidents, including but not limited to cyber events, health and welfare, operational interruptions, and internal compliance. When an incident involves personal information (PI), Radar Privacy™ can be available within the context of the incident to further streamline the incident workflow process.
While many organizations may already have a clearly defined risk matrix, they often lack the ability to consistently and transparently operationalize cyber-based incident assessment against their own predetermined notification triggers. The configurable workflow offered by Radar Compliance™ operationalizes security, risk, and cyber requirements, along with their associated internal and external notification obligations. This streamlines the process of reaching a notification decision, freeing up resources for incident investigation and providing a transparent process for all stakeholders.
The result is a streamlined, company-wide cybersecurity compliance process that enables cross-functional collaboration and risk mitigation between IT, InfoSec, Cybersecurity, Privacy, Legal, HR, and Compliance teams. Organizations can be confident that they not only fulfill event notification obligations to each and every stakeholder but also meet the critical regulatory need for defensible and consistent documentation.
Key Solution Features
Inconsistent processes prone to human error are a thing of the past. Increase controls and mitigate organizational risk with Radar® Compliance. Key benefits include:
- Intelligent notification decision support eliminates the subjectivity inherent in manual approaches to assessing an incident against a risk matrix. Ad hoc notification decisions will be a thing of the past.
- A cross-functional communication solution that enables cybersecurity teams to collaborate with IT, privacy, compliance, and legal teams, mobilizing a cross-functional response team to swiftly contain and stabilize the breach.
- Proof of compliance, i.e., audit trails, provides a transparent process to internal and external stakeholders; the solution offers the inherent traceability and defensibility that every organization subject to a regulator needs.
- Enhanced controls that simplify record-keeping and create streamlined, documentable processes.
- Elimination of over- and under-reporting incidents, potentially reducing fines leveraged by regulatory bodies.
- Reduction of fines and decreased instances of enforcement actions leveraged due to poor controls.
- Customizable to fit a company’s unique culture of compliance and risk via the ability to create rules based on a business case unique to the organization, and specific to their definition of material harm.
